Terms of Service for Minds

Last Updated: May 31, 2026

By creating an account or using the services, the user agrees to these Terms of Service ("Terms"). If the user does not agree, the services should not be used.

1. Who We Are

We are Art of X UG (haftungsbeschränkt), Köpenicker Straße 145, 10997 Berlin, Germany.

2. The Services

We provide tools for creativity and AI-assisted workflows. All content generated by Minds and AI assistants on our platform is produced by artificial intelligence. Minds are not real people, and their outputs do not represent genuine communications from any natural person. Core features include:

• User Accounts: For managing personal data, preferences, and content.
• Flows: Collaborative workspaces where users can organize ideas and work with AI assistants on creative tasks.
• Minds: A gallery of AI creative companions with unique personalities and skills, including system, premium, and community-shared Minds. All Mind interactions are AI-generated. (Earlier versions of the platform referred to these companions as "Sparks"; the term "Minds" supersedes "Sparks" in these Terms and across the platform.)
• My Minds: Tools for users to create, train, and share their own personal AI models.
• Teams and Organizations: Team accounts, shared Minds/Flows, roles/seats, and team billing.
• Groups & Group Grounding: Tools to assemble multiple Minds into synthetic groups, panels, or audiences, optionally grounded in publicly available statistical and demographic distribution data (see Section 4, "Group Grounding").
• Content Uploads and Source Collection: The ability to upload or submit voice, text, images, files, URLs, public web sources, and social/video sources for use in Flows and AI workflows.
• Voice, Video, Messaging, and Phone Features: Optional voice mode, live audio/video/avatar conversations, SMS, WhatsApp, phone number, and voice-call features where enabled.
• Integrations: Optional integrations such as Google Calendar, mobile push notifications, in-app purchases, and third-party authentication.
• API, MCP, Browser Extension, and Widgets: Programmatic access, MCP tools, widgets, and browser-extension features for connecting Minds to approved external clients and workflows.
• Sharing: Features to share Minds, outputs, and content with others.

A more detailed description of the services is available in our user guide. The services may change or be discontinued at any time.

Accessibility

We aim to make consumer-facing website, checkout, account, and support flows accessible in line with applicable accessibility requirements. Accessibility barriers can be reported to [email protected] or [email protected]. Please include the affected page or feature, device/browser, assistive technology if any, and a short description of the issue.

3. Eligibility & Accounts

• Users must be at least 18 years old.
• The user is responsible for their account and for keeping credentials confidential.
• We may suspend or terminate accounts for violations of these Terms or applicable law.

4. Acceptable Use

The user will not: (a) violate law or third-party rights; (b) upload illegal, harmful, or infringing content; (c) attempt to gain unauthorized access or disrupt the services; (d) reverse engineer or misuse the services or APIs; (e) spam or abuse sharing features.

When using automated collection features (including auto setup for Minds), the user confirms they have all necessary rights and permissions to collect, process, and reuse information about each submitted person or entity. The user must only submit: (i) information they have the right to use; (ii) links or content that are publicly available or otherwise authorized for such use; and (iii) must not submit unlawful, sensitive (e.g., health, political views), or data about minors. Art of X UG only provides tooling that processes publicly available information; the user remains solely responsible and liable for the data they choose to collect, store, or process through the services.

Voice Synthesis and Cloning Restrictions

The user must not upload or use voice recordings, audio samples, video links (including YouTube videos), phone-call audio, or other audio/video source material to create synthetic voices of individuals without their explicit, documented consent. Creating voice clones for impersonation, fraud, deception, or any non-consensual purpose is strictly prohibited. The user represents and warrants that they have obtained all necessary rights and consents from any individual whose voice, likeness, or recording is used to train a Mind or generate synthetic speech. Violations may result in immediate account termination and may be reported to relevant authorities.

AI-Generated Image Restrictions

The user must not use image generation features to create: (a) images depicting real, identifiable individuals without their explicit consent; (b) images depicting minors in any context; (c) non-consensual intimate or sexual imagery; (d) content that infringes trademarks, copyrights, or other intellectual property rights; (e) images intended to deceive, defraud, or spread misinformation (including deepfakes); (f) violent, hateful, or illegal content. The user is solely responsible for ensuring compliance with all applicable laws regarding AI-generated imagery.

Group Grounding and Public Distribution Data

When creating a Group or using Group-level features (such as Group Grounding, group covers, panels, or synthetic-audience tools), the platform may incorporate publicly available statistical, demographic, and market-research distribution data — for example, census-style population aggregates, labour-market statistics, industry benchmarks, or results retrieved from public web sources — to ground synthetic groups in plausible real-world distributions. The user acknowledges and agrees that:

(a) Distribution data is processed in aggregate, statistical form and is not used to identify, profile, target, or simulate any specific identifiable natural person.

(b) Where the user supplies inputs to drive Group Grounding (including links, search queries, demographic targets, seed personas, or biographical details), the user warrants they have all rights necessary to submit those inputs under applicable data-protection, image, intellectual-property, and other laws, and that the inputs do not concern minors or special categories of personal data (Art. 9 GDPR) without a valid legal basis and documented consent.

(c) Group-grounded outputs are AI-generated synthetic content within the meaning of Art. 50(4) of the EU AI Act and must not be represented as the views, statements, decisions, or actions of any real, identifiable individual or organisation.

(d) Art of X UG provides only the tooling that processes publicly available aggregate information; the user remains solely responsible and liable for the inputs they choose to submit, for compliance with applicable law in their jurisdiction, and for any downstream use of group-grounded outputs.

For details on the categories of distribution data ingested, the legal bases relied upon, and retention periods, see Section 4 of our Privacy Notice.

Content Moderation, Notices, and Redress

Where the services host, store, display, or share User Content, we may review, restrict, remove, disable access to, or demote content, Minds, Flows, Groups, accounts, API clients, or integrations that we reasonably believe are illegal, infringe rights, violate these Terms, threaten service security, or create abuse risk.

Users and third parties can report suspected illegal or infringing content to [email protected] or [email protected]. A notice should include the relevant URL or content identifier, a clear explanation of the issue and legal basis, supporting information, contact details, and a good-faith statement that the notice is accurate.

Where required by applicable law, including the EU Digital Services Act for covered features, we will process notices, provide reasons for moderation decisions, and offer a way to contest decisions. Appeals or objections can be sent to [email protected] within six months after the decision notice, unless a different period is stated in the notice. We may use automated systems to assist moderation, but contested decisions are eligible for human review where required by law.

5. User Content and License

• The user retains ownership of content uploaded or created ("User Content").
• The user grants us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, copy, modify, process, analyze, display, and distribute User Content as necessary to provide, improve, secure, and operate the services (including backups, content moderation, embeddings, and model evaluation), and to comply with law.
• If content is shared publicly or with others, the user grants us the rights necessary to deliver that sharing.
• The user represents that they have all rights to grant the foregoing and that their User Content does not infringe rights or violate law.

6. AI Features and Model Training

• We use third-party AI, voice, source-extraction, messaging, and infrastructure providers (including providers listed in our Privacy Notice and Subprocessors page) to process prompts, generate outputs, create embeddings, transcribe/synthesize voice, generate images, extract user-submitted sources, route messages/calls, and operate integrations. Use of these features may be subject to those providers' terms and policies.
• User interactions (including prompts, files, metadata) may be used for model quality, safety, and evaluation in accordance with our Privacy Notice and these Terms.
• Users can opt-in to contribute their User Content to improve generalized datasets and models. If a user does not opt in, their User Content will not be included in generalized model training. Content created within a team account or shared in team-specific Flows is automatically excluded from training general models.
• Outputs are generated content; they may be inaccurate or inappropriate. The user is responsible for evaluating and using outputs.

Ownership of AI-Generated Outputs

Subject to compliance with these Terms, users retain rights to AI-generated outputs (including text, images, and audio) created through their use of the services. We make no claim to ownership of such outputs. However, the user acknowledges that: (a) similar outputs may be generated for other users; (b) outputs may be subject to third-party AI provider terms; (c) the user is solely responsible for ensuring their use of outputs complies with applicable laws and does not infringe third-party rights.

6A. EU Artificial Intelligence Act Transparency

This section addresses our transparency obligations and your obligations when you use or distribute AI-generated output under Regulation (EU) 2024/1689 (the "EU AI Act"). Article 50 transparency obligations apply from 2 August 2026; until that date, this section describes the platform's current disclosures, contractual user obligations, and readiness measures.

6A.1 AI System Disclosure

Minds is an AI-powered platform. All Minds, AI assistants, panels, synthetic audiences, and automated content generators on the platform are artificial intelligence systems. No Mind is a real person, and no Mind output constitutes a genuine communication from the individual whose personality, voice, or communication style a Mind may simulate. We disclose this in the product interface and onboarding, and users must preserve that disclosure when sharing outputs.

6A.2 Labelling and Machine-Readable Marking of AI-Generated Content

Minds labels AI-generated outputs in the product interface and stores generation metadata such as content type, timestamp, and model/provider where technically available. We are preparing machine-readable marking and provenance metadata for exported text, audio, and image outputs in line with Art. 50(2) EU AI Act, to the extent technically feasible and supported by the relevant format/provider by 2 August 2026. Users must not remove, alter, or hide any AI labels, metadata, watermarks, or provenance information applied by the platform.

6A.3 Synthetic and Simulated Content (Deep Fakes)

Certain Minds may simulate the communication style, voice, likeness, or behaviour of real or fictional persons, and group-grounded panels or synthetic audiences may generate aggregate-style outputs. These outputs are synthetic and must not be represented as the views, statements, decisions, or actions of any real individual, organisation, or population. If you publish or otherwise distribute such output outside Minds, you are responsible for clearly disclosing that it was artificially generated or manipulated and for preserving any platform-provided provenance information.

6A.4 B2B and Enterprise Use

If you use the Services in a business or enterprise context, including Mind panels, group-grounded simulations, AI-generated surveys, API/MCP integrations, or synthetic-audience tools for research, analysis, or decision-making, you acknowledge that:

(a) The outputs are AI-generated and do not represent the views or statements of real individuals.

(b) You are responsible for your own compliance with the EU AI Act and any other applicable regulations, including human oversight, transparency notices to your own users or stakeholders, and any sector-specific obligations.

(c) Minds does not warrant that AI-generated outputs are suitable for regulatory, legal, medical, financial, hiring, credit, insurance, or other high-impact decisions. You should independently verify outputs before relying on them for material decisions.

6A.5 Your Obligations

By using the Services, you agree to:

(a) Not remove, alter, or circumvent any AI-generated content labels, metadata, watermarks, or provenance information applied by the platform.

(b) Maintain AI disclosure labels when sharing content with third parties.

(c) Not represent AI-generated content as human-created content or as a genuine statement by the person, organisation, or group being simulated.

(d) Comply with all applicable AI, data-protection, consumer-protection, intellectual-property, personality-rights, and platform rules that apply to your use and downstream distribution of outputs.

Violation of these obligations may result in suspension or termination of your account in accordance with Section 15 of these Terms.

7. Payment, Plans, and Billing (Stripe, App Stores, and RevenueCat)

• We offer free and paid plans, including Premium, Team, and enterprise/custom plans. Plan limits may apply (e.g., flows, Minds, API usage, integrations, seats, or usage credits).
• Web subscriptions, invoices, and payment methods are billed or managed via Stripe. Mobile in-app purchases may be billed through the applicable app store (for example, Apple App Store) and managed by RevenueCat. The billing provider shown at checkout controls the payment flow and may apply its own terms.
• By subscribing or purchasing through a paid channel, the user authorizes recurring charges until cancellation through the applicable billing portal, app-store subscription settings, or other flow shown at checkout.
• Prices, taxes, usage limits, credits, and features may change. Users will be notified of material changes as required by law.
• Cancellation takes effect at the end of the current billing period; no refunds for partial periods unless required by law.
• We may offer promotions or trials; additional terms may apply.

8. Intellectual Property; Feedback

• We and our licensors own all rights in the services, software, documentation, and models (excluding User Content).
• By providing feedback, the user grants us a perpetual, irrevocable, royalty-free license to use said feedback to improve the services.

9. Privacy and Security

• We use Supabase and other providers for authentication and storage. We implement reasonable technical and organizational measures to protect data. No system is 100% secure.
• The processing of personal data is described in our Privacy Notice. Our services also use cookies as further detailed in our Privacy Notice. By using the services, the user acknowledges and understands such processing as described in our Privacy Notice.

10. Data Retention, Deletion, and Model Unlearning

• A user may request deletion of their account and associated User Content. The data will be deleted from active systems and backups in accordance with our retention schedules and legal obligations.
• After deletion, the user's data will not be used for training new generalized models. For existing models, we will take reasonable steps to prevent future use of the data (including retraining or suppression) where technically and commercially feasible.

11. Third-Party Services

Third-party services (e.g., Stripe, app stores, RevenueCat, AI/voice providers, source-extraction services, messaging/telecom providers, storage/CDN, analytics, and optional integrations such as Google Calendar) are subject to their own terms and privacy policies. User-selected external clients connected through API/MCP, widgets, or browser-extension features are independent services unless we provide them directly. We are not responsible for third-party services outside our control.

12. Beta, Experimental, and Availability Disclaimer

The services are offered on an "AS IS" and "AS AVAILABLE" basis, including experimental or beta features. We do not warrant accuracy, reliability, uptime, or fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law: (a) we will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages; and (b) our total liability for any claim will not exceed the amounts paid to us by the user in the 12 months preceding the event giving rise to the claim, or €50 if the user has paid nothing.

14. Indemnity

The user will defend and indemnify us against claims arising from their User Content, their use of the services, or their violation of these Terms or law.

15. Suspension and Termination

We may suspend or terminate accounts or access for any breach, risk to the services, fraud, or legal requirement. A user may stop using the services at any time.

16. Changes to the Services or Terms

We may modify the services and these Terms. If we make material changes, users will be provided notice (e.g., in-app or email). Continued use after changes constitutes acceptance.

These Terms may be made available in multiple languages. The language version presented during checkout, account creation, or an enterprise order form controls that transaction. If no controlling language is specified, the English version is the operational reference for interpretation. Mandatory consumer-protection rights and mandatory local-language requirements remain unaffected.

17. Export and Sanctions

The user represents they are not prohibited from using the services under applicable export control and sanctions laws and will not use the services in restricted jurisdictions.

18. Right of Withdrawal (EU Consumers)

EU consumers have the statutory right to withdraw from contracts within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion.

Withdrawal Instructions:

To exercise your right of withdrawal, you must inform us (Art of X UG (haftungsbeschränkt), Köpenicker Straße 145, 10997 Berlin, Germany, Email: [email protected]) of your decision to withdraw from this contract by a clear statement (e.g., a letter sent by post or email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

Early Performance:

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Expiry of Right of Withdrawal:

The right of withdrawal expires in the case of a contract for the provision of services if we have fully performed the service and only began performance after you gave your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon complete performance of the contract by us.

19. Governing Law and Venue

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Exclusive venue is Berlin, Germany, except where mandatory law provides otherwise for consumers.

For consumers: Mandatory legal provisions of the country in which the consumer has their habitual residence remain unaffected.

20. Dispute Resolution

The European Online Dispute Resolution platform was discontinued on 20 July 2025 and is no longer available for submitting consumer complaints.

We are not obligated and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board. We prefer to resolve concerns directly; contact us at [email protected].

21. Severability

If individual provisions of these Terms are or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

22. Contact

Questions: [email protected]